General Conditions

1.a - This website (hereinafter "Site") is owned by La Coccinella Rossa, Borgo San Jacopo, 36 / r. P. IVA 06406790482
1.b - The following General Terms and Conditions (the "Terms") govern and take into account the relationship between the customer (hereinafter "Customer") and "La Coccinella Rossa" (collectively the "Parties") for the purchase of the goods of La Coccinella Rossa (hereinafter "Goods") made available each time for this reason on the site. Italian is the language for the agreement contract.
1.c - The purchase of the Goods is regulated by Italian law.
1.d - The Customer is required to read carefully the Terms that have been made available on the Site, in order to enable the storage and reproduction by the Customer, in accordance with art. 12 of the Italian Legislative Decree, April 9, 2003, n. 70. 
1.e - The contracts concluded with La Coccinella Rossa by accessing the Site are governed by Italian law and in particular by the Italian Legislative Decree September 6, 2005, n. 206 (Consumer Code) and the Italian Legislative Decree April 9, 2003, n. 70 (Implementation of Directive 2000/31 / EC on certain legal aspects of information society services in the internal market, with particular reference to e-commerce).

 

The Goods

2.a - All Goods are subject to availability. La Coccinella Rossa reserves at any time the right to vary the limits to the amount and / or type of online Goods purchased on the Site. The Customer will be informed if the ordered Goods are not available.

 

Prices

3.a - All prices of Goods on the website are in € (Euros) and are inclusive of all taxes, except delivery expenses (if not expressly mentioned).

3.b - La Coccinella Rossa guarantees that all prices listed on the website are accurate but cannot guarantee the absence of errors: in this latter case La Coccinella Rossa will inform the Customer of the different price and will ask the Customer to confirm or cancel the purchase.

Purchases

4.a - The essential features and prices of the Goods are indicated in the offer for each individual Good on the Site.

4.b - For the purchase of the Goods the Customer must complete and submit to La Coccinella Rossa the purchase order form in electronic format, following the instructions contained in the Site. The Customer shall add the Goods to the "shopping cart" and, after having read and accepted the delivery costs, as well as the General Conditions, Privacy Policy and conditions on the right of withdrawal, the Customer will have to select the type of payment and choose the “Order Confirmation” option.

4.c - In case of errors during data entry, or in case of need of any modification of the data, the Customer must follow the specific procedure provided on the Site. The Customer can always change the type or quantity of the items before confirming the final order.

 

Conclusion of the Contract

5a - The contract between La Coccinella Rossa and the Customer shall be concluded when the order submitted by the Customer - in accordance with the purchase procedure indicated on the Site and once obtained the debit authorization by the company issuing the credit card used by the customer for payment - arrives at the site. The order placed by the Customer shall be binding on La Coccinella Rossa only if the entire purchase procedure has been completed regularly and correctly, without any error being shown by the Site. La Coccinella Rossa is unresponsive for malfunctions deriving from the operator of the data transmission network.

5.b - By sending the order to La Coccinella Rossa, the Customer confirms that he is aware of all the conditions foreseen in the purchase process and accepts the specific terms.

5.c - The order form will be filed in the Site database for the time necessary to process it.

5.d - La Coccinella Rossa will send to the Customer, by e-mail, a confirmation of receipt of the purchase order sent by the Customer. The Customer shall immediately verify the content of the communication and report to La Coccinella Rossa any errors or omission.

 

Payments

6.a - The Customer may pay for the Goods and shipping expenses by credit card. The Site La Coccinella Rossa accepts payments with the following credit cards: Visa – MasterCard –Paypal.

The transaction will be charged to the Customer’s credit card only after the credit card has been checked, La Coccinella has received the debit authorization by the company issuing the credit card used by the Customer, and the Goods availability is confirmed by La Coccinella Rossa and therefore only after the order is ready to be shipped.

 

Transport and Delivery

7.a - For safety reasons, the Goods purchased on the Site will be delivered to the address resulting from the credit card. At the time of delivery a signature of a person of over the age of 18 years will be required.

Deliveries to PO boxes will not be carried out and the order will not be processed.

7.b - For every order placed on the Site, La Coccinella Rossa will invoice for the Goods shipped, sending the invoice via e-mail or mail to the Customer, in accordancewith Presidential Decree 445/2000 and DL 52/2004. The invoice will be issued following the data provided by the Customer. No change in the invoice will be possible after it is issued.

7.c - Delivery costs are charged to the Customer and are clearly indicated in the order form. Import duties and taxes are paid by the Customer.

7.d - All purchases will be delivered by courier. Orders are processed and delivered Monday through Friday, excluding national holidays and festivities in general. La Coccinella Rossa is not responsible for unpredictable delays, notwithstanding that, except in cases of force majeure, the Goods will be delivered within a maximum period of 30 days (thirty) starting from the day following the date on which the Customer has sent the order to La Coccinella Rossa.

7.e - Upon delivery of the Goods by the courier, the customer is required to check:

- That the number of items delivered corresponds to what is stated in the transport document;

- That the packaging is not damaged or wet or otherwise altered, including the sealing materials. Any damage to the packaging and / or good or the mismatch in the number of items must be immediately communicated with a written observation on the delivery form of the courier. Once the delivery from the courier has been accepted, the Customer cannot make any objection about the appearance of the goods.

7.f – In case the delivery of ordered goods is not possible due to sudden and temporary unavailability of the Goods, La Coccinella Rossa shall promptly notify the Customer via e-mail, but no later than 30 (thirty) days. The amount already paid by the Customer will be refunded as soon as possible, but no later than 30 (thirty) days from receipt of the purchase order.

 

Shippings

8 - La Coccinella Rossa will send the Customer an e-mail confirmation once the Goods are shipped, alongwith the shipping number for the traceability of the goods.

 

Right of Withdrawal and Order Cancellation

9.a - La Coccinella Rossa will refund the entire cost of the Goods returned by the Customer if not used and not damaged and accompanied by the invoice. All items are shipped with a label attached to the Good. Returns and exchanges of these items will be accepted only if the label remains intact and attached to the Goods and the return instructions are followed.

Refunds will be processed with the same method of payment provided for the purchase. The purchased goods may be returned within maximum 14 days from the delivery date. The Goods purchased online cannot be refunded if there are not the conditions above. Delivery costs are not refundable.

9.b - All expenses incurred for the return of the Goods are borne by Customer as well as the customs fees that will be subtracted and therefore not reimbursed by La Coccinella Rossa, which reserves the right to refuse the return of those Goods that do not meet the above requirements.

9.c - La Coccinella Rossa will promptly reimburse the Customer no later than 30 days from the date of receipt of written cancellation and return of the Goods under the previous point. La Coccinella Rossa will send an e-mail notification once the refund is processed.

9.d - It is recommended that you ship the Goods to be returned using an insured courier in order to monitor shipping.

La Coccinella Rossa will not be responsible for reimbursement or compensation for those Goods that have been lost, stolen or damaged.

9.e - As required by Art. 52 of Italian Legislative Decree N. 206/2005, the Customer can withdraw from the contract without penalty and without giving any reason within 14 (fourteen) working days from receipt of the Goods, except as provided in the next step.

9.f - To exercise the right of withdrawal, the Customer must send to the following address (Borgo San Jacopo, 36 / r 50125 Firenze, Italy) a written communication with return receipt, or send an email to customer service containing:

- the intent to exercise the right of withdrawal in accordance with art. 52 of the Italian Legislative Decree N. 206/2005;

- details of the Goods for which the Customer wishes to exercise the right of withdrawal;

- the order number issued when placing the order;

- data related to banking current account of the Customer.

 

Errors and inaccuracies

10 - La Coccinella Rossa aims to provide constantly updated information on the Site. However, it is not possible to guarantee that the Site is completely free of errors. The Site may contain typos, inaccuracies, omissions, some of which may refer to the price and availability of the Goods and their specific details. La Coccinella Rossa reserves the right to correct any errors, inaccuracies or omissions even after an order has been submitted and furthermore reserves the right to change or update information at any time without notice.

 

Authenticity Guarantee

11.a - La Coccinella Rossa guarantees the authenticity of all the Goods purchased on the Site.

11.b - All intellectual property rights such as trademarks and copyrights are the exclusive property of La Coccinella Rossa. No page or other content of this site may be reproduced without prior express written permission.

 

Defects of Conformity

12.a - If a Good sold by La Coccinella Rossa shows a manufacturing defect or if there is a discrepancy with the order, the Customer can follow the same procedure as in step 9.

 

Law and Jurisdiction

13.a - The conditions of access to the Site are governed by Italian law and shall be interpreted in accordance with Italian laws.

13.b - The Customer accepts the non exclusive jurisdiction of the Italian courts. For any controversy arising out of or in connection with the navigation or the use of the Website, jurisdiction shall be the Court of Florence.

 

Legal Clauses

  • Protection of copyright, trademarks and other intellectual property rights
  • Submitted Material
  • Safeguard Clause
  • Disclaimer of Warranties
  • Limitation of Liability and Compensation

 

Thank you for visiting our website. READ THE FOLLOWING TERMS OF USE BEFORE USING THIS SITE. These Terms govern your access and use of www.lacoccinellarossa.eu site.

If you do not accept these terms please leave this site. The use of this Site constitutes acceptance of the Terms, as well as of the privacy policy, and in the case of online purchases of all relevant sales information. La Coccinella Rossa may at any time change these terms at its absolute discretion.

Protection of copyright, trademarks and other intellectual property rights

The entire web site and the material contained herein are protected by copyright and other intellectual property rights. For more details, read the information relating to copyright and trademarks shown separately.

 

Submitted material

Any project, suggestions, ideas, photos and other content (excluding personal information) sent to La Coccinella Rossa through this website or otherwise, shall not be confidential and private  but become and remain the properties of La Coccinella Rossa. Any material sent implies assignment to La Coccinella Rossa of all rights reserved to it, including those of copyright. La Coccinella Rossa is not required to: (i) consider confidential any submitted material; (ii) pay for the use of this; (iii) be held responsible for the submitted material or confirm its reception. The Customer represents that the material will not in any way violate any third party rights, including copyright-trademark-industrial patents- private secrets and rights. By submitting material, the Customer acknowledges the right, but not the obligation of La Coccinella Rossa to copy, publish, distribute and use it for any reason (such as advertising, promotion or other commercial purposes), without the Customer can claim any compensation. The Customer is entirely responsible for the content of the submitted material.

 

Safeguard clause            

The materials on the Site La Coccinella Rossa may contain inaccuracies or typographical errors. The company cannot be held responsible for any inaccuracies and errors, nor for any loss or damage caused by or arising from any user's reliance on information obtained from this Site or through it. It is your responsibility to evaluate the information and other content available through the Site. This Site and all information and material contained therein may be subject to change at any time and from time to time and without any kind of notice.

The contents of the Site may have inaccuracies or typographical errors. La Coccinella Rossa is not responsible for any such inaccuracies or errors, or for any loss or damage caused by information obtained from this website or through it. The user must evaluate the information and the website content. The site and all information contained may change at any time without any kind of notice.

 

Disclaimer of warranties           

The Site and its contents are provided subject to availability and current status. La Coccinella Rossa gives no warranty, express or implied, of the Site and its contents, such as guarantees of property or safety from malicious software, or warranties of merchantability or fitness for a particular purpose. For this purpose, La Coccinella Rossa expressly disclaims any representations of facts and warranty. La Coccinella Rossa does not guarantee that the information contained in this site is accurate, complete or up to date and that the site does not contain imperfections. By using the website the Customer agrees to all the risks associated with its use and is entirely responsible for the loss or the limited use of data and accepts the costs associated with any technical assistance for the software / hardware. La Coccinella Rossa is not responsible for any damages caused by the use of this site. If the current legislation does not allow the exclusion of implied warranties, the exclusions of the above warranty may not apply to you in whole or in part.

 

Limitation of Liability and Compensation       

La Coccinella Rossa cannot be held in any way responsible for actual, direct, indirect, special, punitive, accessory, exemplary or consequential, or any other type of damages arising from the use or inability to use the information, products or material from the Site or relating to their quality, even if La Coccinella Rossa has been reported of the possibility of such damages, following legal action under contractual principles, non-contractual or otherwise. Since the exclusion or limitation of liability with regard to incidental or consequential damages are not allowed in some countries, the above limitations may not apply in whole or in part to the user.

 

COPYRIGHT

The entire web site and the material contained herein are protected by copyright, trademarks and / or other intellectual property rights. The owner of the above material is La Coccinella Rossa. Such material includes photographs, images, illustrations, texts, films, sound recordings, drawings etc. All rights reserved in all countries of the world. The contents of the site have only promotional and informational purposes. Your use of the website is only allowed for private, personal, non-commercial purposes. Furthermore, it is permitted to copy and download content on the site only for personal, noncommercial use. However, the user has no right, title or interest in the downloaded or copied material. It is not allowed to reproduce (for different purposes, personal, non-commercial use), publish, transmit, display, remove, delete, add, or in any other way change the Site, the content or its software, as well as create objects inspired by it, sell or participate in the sale.

It is strictly forbidden any other use of materials on this Site, including reproduction for purposes other than use, modification, distribution or republication for personal and non-commercial, without the prior written consent of La Coccinella Rossa.

 

INFORMATION ON PURCHASES

For more information, please call 055293473 from Monday to Saturday from 9.00 to 13.00 and from 15.00 to 19.00 or send an e-mail to info@lacoccinellarossa.eu.

 

RULES OF PURCHASE

For the purchase of the Goods, the Customer must complete and submit to La Coccinella Rossa the purchase order form in electronic format, following the instructions provided on the Site. The Customer shall add the Good to the "shopping cart" and only after having read and accepted delivery costs, as well as the General Conditions, Privacy Policy and conditions for withdrawal, should select the type of payment and choose "Order Confirmation".

 

SHIPMENT

The shipping costs are borne by Customer (unless otherwise stated on the Site) and are disclosed separately in the order form. Once the Goods are shipped, La Coccinella Rossa will send the client a confirmation e-mail containing the shipping number for traceability. All purchases will be delivered by special courier. Orders are processed and delivered Monday through Friday, excluding holidays and public holidays. In any case, La Coccinella Rossa is not responsible for unpredictable delays. Except in cases of force majeure, the Goods will be delivered within a maximum period of 30 (thirty) days starting from the day following the date on which the Customer has sent the order to La Coccinella Rossa.